Privacy Policy

Privacy Policy

Who we are

This website is owned by Explorer Adventure Tours.

What personal data we collect and why we collect it

We collect the information you have provided us with. This might be your e-mail address, phone number, name, billing address, home address, etc. – information that is necessary for delivering you our services or to enhance your customer experience with us.

Cookies

We collect information automatically collected about your interaction with our website. This includes information that is automatically stored by cookies and other session tools. For example, your IP address, your contact history (if there is any), etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Contact forms

We collect information that you give us when using a contact form on our website. The information you provide to us (name , address , phone number) will only be used for the purpose of providing you with information about our tours and will not be disclosed to any other person or organisation.

Booking form information

Information that you provide to us on the booking form will be used by us to book flights, land transport, accommodation and activities. The information may also be supplied to immigration authorities as required. The information will not be disclosed to any other person or organisation.

Analytics

We use Google Analytics to gather information on who uses our website, how they interact with our site and other information that Google collects on our behalf. You can read Google’s privacy policy here.

How we use your personal data

On the grounds of entering into a contract or fulfilling contractual obligations, we process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service/product; and
  • to communicate either for sales or invoicing.

With your consent, we process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners); and
  • for other purposes we have asked previously your consent for.

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who we share your data with

We value your privacy. Therefore we keep your information in confidence, except where we need supply our third-party partners information in order to provide our services to you.

What data breach procedures we have in place

Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Our contact information

You can contact us via our contact page.

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. Last modification was made on 14 May 2021.